Onboarding -> Link Email
Default IMAP Settings
Your Name: Your Name or Business Name
Login Name: Your New Email Address
Password: Your Mailbox Password
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com
Incoming Mail Server (IMAP) TCP Port: 993 (SSL)
Outgoing Mail Server (SMTP) TCP Port: 465 (SSL)
Gmail
Next, click See All Settings.
Click Add Another Email Address. This will open a pop-up window.
Here you’ll need to enter the following information:
Name: Your Name or Business Name
Email Address: Your Mailbox Email AddressTreat as an Alias: Uncheck it
Click Next Step.
Next, enter the following information:
SMTP Server: secure.emailsrvr.com
Port: 465
Username: Your Mailbox Email AddressPassword: Your Mailbox Password
Connection: Select the Secured connection, using SSL (recommended)
Next, click Add Account.
Gmail will now send a verification code to your Rackspace email account to verify the ownership; therefore, check your email using Rackspace webmail and enter the code. Finally, click Verify.
That’s it! Your mailbox is successfully added, which means you can send emails using your email from your Gmail client. Next, we need to ensure your emails are also received by Gmail.
If you plan to use your email address most regularly instead of your Gmail address, you can make it the default sending address by clicking Make Default which is optional.
Next, click Add an Email Account. This will open a new pop-up window.
Here, enter your Mailbox Email Address and click Next.
Proceed with the default option selected, e.g., Import emails from my other account (POP3). Click Next.
Next, enter the following information:
Username: Your Mailbox Email Address
Password: Your Mailbox Password
POP Server: secure.emailsrvr.com
Port: 995
Leave a Copy of Retrieved Messages on the Server: Check it if you would like to keep a copy of each message Gmail retrieves from your Rackspace Webmail. All the emails are then available in both places. This way, you can access mail in your other accounts and Gmail.
Always Use a Secure Connection (SSL) When Retrieving Mail: Check it.
Label Incoming Messages: It is optional if you want to label your incoming messages.
Archive Incoming Messages: It is optional if you want to archive your incoming messages instead of going to the inbox.
Finally, click Add Account.
Gmail will now start fetching emails from your Rackspace mailbox periodically so you can view and manage emails from the Gmail client.
Congratulations! You have successfully configured your mailbox with Gmail. The email fetching and syncing process between Gmail and your mailbox may take some time based on the amount of email data to be fetched.
Visit Gmail and log in to your Google account. Next, click Settings.
Windows Mail
Open Mail from the Windows Start Menu.
If this is the first time you’ve opened the Mail app, you’ll see a Welcome page. Tap Add Account to get started.
If you’ve used the Mail app before, visit Settings > Manage Accounts > Add Account.
Choose Other Account.
Enter your Mailbox Email Address.
Next, enter the Name you wish to use while sending messages.
Enter your Mailbox Password.
That’s it! You have successfully configured your mailbox with the Windows Mail client. The syncing process between Windows Mail and your mailbox may take some time based on the amount of email data to be fetched.
Microsoft Outlook
Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.
If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.
If you’ve used Outlook before, visit File > Add Account.
Select Yes when prompted about setting up Outlook to connect to an email account and click Next.
Select Manual Setup or Additional Server Types and hit Next.
Select POP or IMAP and click Next.
In the Add Account window, enter the following information:
User Information
Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.comLogon Information
User Name: Your Mailbox Email Address
Password: Your Mailbox PasswordOnce done, click More Settings.
Switch to Outgoing Server, check My Outgoing Server (SMTP) Requires Authentication, and select Use Same Settings as my Incoming Mail Server.
Change Use the Following Type of Encrypted Connection to SSL for both the Incoming and Outgoing Servers. Next, change the Incoming Server (IMAP) port to 993, the Outgoing Server (SMTP) port to 465, and click OK.
Click Next.
Outlook will now attempt a small test by sending a text message using our configurations. If everything were configured correctly, the message would send out successfully. Click Close.
Finally, click Finish to close the setup wizard.
Congratulations! You have successfully configured your mailbox with Microsoft Outlook. The syncing process between Outlook and your mailbox may take some time based on the amount of email data to be fetched.
iOS Mail
Visit Settings and tap Passwords and Accounts. In this example, we are using the Mail app for iOS 13.
Next, tap Add Account.
Select Other at the bottom.
Tap Add Mail Account.
In the next screen, enter the following information:
Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password
Description: Anything you’d like!Once done, click Next.
Next, enter the following information; the previously entered information should already be prefilled from the last section.
Email Protocol: IMAP
Incoming Mail Server
Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox PasswordOutgoing Mail Server
Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox PasswordOnce done, tap Next.
On the next screen, you must ensure that the Mail feature is enabled and then hit Save to save your configurations.
